Terms and Conditions


Prices and terms of sale are subject to change without notice. Orders will be invoiced at prices effective as of the date such orders are accepted. Wholesale volume discounts are on a “per order” basis only. Orders will be filled with reasonable promptness. However, Rev-A-Shelf, LCC, shall not be held responsible for any loss or damage resulting from delay in filling orders or errors or omissions on shipments. Invoices are subject to correction by Rev-A-Shelf.


If under any law now or hereafter passed, Sidelines is required to pay a tax on sales, or an excise tax, the amount of these taxes will be added to the invoice value. Customers claiming exemption from payment of such taxes must provide Sidelines a valid resale exemption certificate on or before such time as the order is accepted.


Unless credit arrangements have been secured prior to order acceptance, all purchases are payable in advance by certified check or credit card (VISA, MasterCard, or American Express). For those orders shipped under preapproved credit arrangements, invoices are due Net 30 days from invoice date. If Net 30 Invoices are paid by credit card a handling fee will be assessed. Accounts that are not paid within terms can be changed from Net 30 to prepaid by cashiers check or credit card at Sidelines by Rev-A-Shelf’s sole discretion. Mail all payments to: Rev-A-Shelf, 12400 Earl Jones Way, Louisville, KY 40299.


Orders for goods accepted by Sidelines are non-cancelable, except with 30 days written consent. If you need to cancel your order, please contact us directly for the proper authorization, fees could be associated.


All shipments are made FOB Sidelines’s warehouse. Therefore, goods in transit are at the risk of purchaser. Sidelines reserves exclusively the right to designate the warehouse from which the goods shall be shipped. Orders shall be shipped Freight Prepaid via the carrier of Sidelines’s choice unless (otherwise specified in the order by the purchaser – wholesale accounts only). Buyer will be charged for the freight cost to deliver the goods to Buyer’s location. “Special” trucking requirements or requests will be honored if possible. Any additional charges incurred will be invoiced to the buyer. Express delivery via either UPS or common carrier is available. Regardless of the value of the order, the cost of express delivery will be invoiced to the purchaser in addition to the price of the goods.


No exchanges or returns, for any reason whatsoever, will be accepted without Sidelines’s prior written authorization. Please contact Sidelines for Return Authorization instructions. All claims for such exchanges and returns must be made within 10 days of delivery. All returns must be shipped Freight Prepaid at purchaser’s expense to Sidelines’s warehouse of designation. All returned goods are subject to a 35% restocking charge.


A notation for shortages or damaged goods must be made on the delivery receipt and/or carrier bill of lading at time of delivery showing the nature and quantity of the damages and/or shortages involved. All claims for shortages or damaged goods must be filed by the purchaser with Sidelines or the carrier within 10 days of delivery. If you have a concern regarding shortages or damages, please contact us directly for further instruction and proper authorization.


All credit claims for defective or mis-shipped goods must be filed by the purchaser with Sidelines within 30 days of delivery. Sidelines reserves the right to have defective and/or mis-shipped goods returned Freight Collect to the warehouse of Sidelines’s designation. If you have a concern regarding defective or mis-shipped goods, please contact us directly for further instruction and proper authorization.

rev: 2019/10/03